Refund policy
All sales are final.
Because each item in my shop is handmade, I do not accept returns or exchanges.
However, if the item arrived damaged, please contact me within 48 hours of delivery with clear photos of the damage and the packaging. Once reviewed, I can offer a refund or replacement depending on the situation.
Please note:
- I cannot issue refunds for buyer's remorse, incorrect address, or normal wear and tear.
- Custom orders are also final sale.
If you have any concerns about your order, feel free to reach out - I'm always happy to help.